Privacy & Cookie Policy


At D.B. Ramsden Holdings Ltd we’re committed to protecting your privacy.

You are receiving this communication because we want to create the best customer experience for you, with your privacy in mind.

We will always keep your personal information safe and will never sell it to third parties.

In order for us to process your orders we need to collect personal and company data to enable us to effectively manage the order processing and delivery of your goods. We are committed to ensuring that the information we collect and you provide is appropriate for this purpose only and is not shared with any other 3rd party, apart from those specified and does not constitute an invasion of your privacy.

With the introduction of the General Data Protection Regulation on 25 May 2018, we’ve updated our Privacy Policy to provide you with more information about your rights over the data you share with us, and how we use this data to provide the best service we can.

Our Privacy Policy explains clearly and simply, how D.B. Ramsden Holdings Ltd use your personal data, whether you’re shopping in store or placing your order online or by phone.

Our aim is not to be intrusive or bombard you with letters & emails etc. and we will only contact you with matters relating to your business: to confirm an order, to market our products, notify you of new lines, special offers, and exhibition invitations or discontinued lines etc. The information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

To request a copy of Privacy Policy please contact our Customer Services team or email our Group Head of Compliance at or call Peter Winn on 01472 313200.

We hope you’ll find it clear and simple, but if you have any concerns or questions, please feel free to get in touch with our Head of Compliance using the contact details above.